Question
Our pizzas become soggy soon after baking, and our delivery and carryout customers have been complaining. What can we do to get a consistently crispier pizza?

Answer
This is one of those questions that I get a lot. Pizza can become soggy shortly after baking for any number of reasons, but let’s discuss the three most likely causes.
Failure to allow the pizza to “steam off” after baking is probably the most common reason for loss of crispiness. Immediately upon removing the pizza from the oven, you’ll want to place it on a wire cooling rack or a pizza screen. This will allow the steam to escape from the pizza rather than letting it get forced back into the crust, which is what will make it lose its crisp. Leave it on the rack for about 30 seconds to one minute at most